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< Apply for Premium >
Receive detailed guidance on support scope and costs through a 1:1 consultation with a Premium representative.
(Submitted information will not be viewed by third parties outside the representative.)
| LiveRe Support Scope | ||
|---|---|---|
| Design | ||
| Basic Modification | Insert default input text, change colors, modify report/recommend buttons, change login/send icons, update button text, add/remove replies. | |
| Custom Modification |
- Pre-planning consultation - Additional costs may apply if script logic changes are required; schedule and scope will be confirmed. |
|
| API | ||
| Basic API | Comment count, all comment data | |
| Custom API | Additional APIs can be created after confirming feasibility upon request. | |
| Support | ||
| Development |
- Provide various guide documents - Fix script errors, resolve conflict areas - Update services and SNS APIs - On-site support (if internal support is not feasible) - Post-installation monitoring - Emergency support during non-business hours |
|
| Operation |
- Share the latest and relevant cases - Communicate service improvement suggestions - Provide additional data reports on request (limited to data stored in DB) - Emergency communication during non-business hours |
|
※ Basic support is free; additional charges apply for customizations.
※ MyLiveRe cannot support design customization; additional functions are available as API.